How to Cancel F45 Training: What to Know Before You Try

Updated 2026-05-03 · 4 min read

F45 cancels at your studio only. No corporate path, no online form, no central phone number. Here is exactly what to do and what to expect.

Quick answer

F45 cancels at your studio only. There is no central cancellation form, phone line, or corporate office that can help. Go in person, call your studio, or email your studio directly. Most memberships require 30 days written notice. Early termination fees depend on your specific contract.

Overview

F45 cancels at your studio only. There is no corporate path, no online form, no phone number that reaches anyone who can actually cancel your membership. Every F45 franchise is independently owned and operated. The people who can help you are at your location, not at corporate headquarters.

TL;DR

  • No central cancel option. Contact your studio directly.
  • In person, by phone to your studio, or by email to your studio.
  • Most contracts: 30 days written notice required.
  • Early termination fees vary by franchise and contract.
  • F45 went through corporate bankruptcy in 2023; franchises are still operating.
  • Get written confirmation before assuming billing stopped.

How to cancel F45 Training

Cancel in person at your studio

Best for: Most direct method with immediate confirmation

Estimated time: ~15-20 min

  1. Go to your F45 studio during staffed hours and ask to speak with the studio owner or manager. They pull up your contract and membership details.
  2. Tell them you want to cancel and ask them to review your contract together: the notice period, any early termination clause, and your final billing date. You get the specific terms that apply to your membership.
  3. Ask for a written cancellation confirmation. A signed note or email is standard. If they refuse, follow up with a same-day email to document the conversation.
  4. Note the exact date of your final charge and when your access ends. This prevents confusion over post-cancellation billing.

Tip: Bring a copy of your original membership agreement. Most franchises keep one on file, but having yours speeds up the conversation.

Call your studio

Best for: Members who cannot easily visit in person

Estimated time: ~10-15 min

  1. Find your studio's phone number on the F45 website (f45training.com/studios) or in the F45 Team app. The number connects directly to your franchise location.
  2. Tell them you want to cancel and ask about your contract's notice period and any early termination conditions. The studio owner or manager can answer this directly.
  3. Follow up the call with an email summarizing what was agreed, so you have a written record. Protects you if there is a dispute about the notice period start date.

Tip: Phone conversations are not documented. Always follow up with an email after a phone cancellation discussion.

Email your studio

Best for: Members who want a written record from the start

Estimated time: ~5 min to send, 1-3 days for response

  1. Find your studio's email address in the F45 Team app, the studio's social media, or by calling to ask. Each franchise studio has a direct email.
  2. Write a cancellation email with your full name, membership ID or billing account number, and a clear statement that you want to cancel. Include your request for confirmation and your final billing date. The studio owner responds within 1-3 business days.
  3. Keep the sent email and the reply. The date of your email establishes when your notice period starts. Important if there is any disagreement about timing.

Tip: Subject line: "Cancellation Request - [Your Full Name]". Be specific in your email. Ask for the studio to confirm: (1) receipt of your request, (2) your final billing date, and (3) when your access ends.

Frequently asked questions

Is there an F45 cancellation phone number?

There is no central F45 cancellation number. Each studio is independently owned. Call or email your home studio directly. Find the number in the F45 Team app or at f45training.com.

Can I cancel F45 online?

No. There is no online cancel form or account portal for F45 membership cancellations. You must contact your home studio directly by email, phone, or in person.

Did F45 go out of business?

F45 Training LLC filed for Chapter 11 bankruptcy in 2023 and went through a restructuring. Individual franchise studios were not part of the bankruptcy and continue operating as independent businesses.

How much notice do I need to give F45?

Most F45 contracts require 30 days written notice, but the exact term is in your individual membership agreement. Some studios require more. Check your contract first.

What if my F45 studio is unresponsive?

Document every contact attempt with dates. If billing continues after you have made multiple good-faith attempts to cancel, dispute the charge with your bank and provide the documentation of your attempts.

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