How to Cancel Equinox: The 45-Day Notice Rule Explained

Updated 2026-05-03 · 4 min read

Equinox requires 45 days written notice before your desired cancellation date. Cancel through your account online or in person. Miss the window and you pay for nearly two more months.

Quick answer

Equinox requires 45 days written notice to cancel. Submit through your account at equinox.com or in person at your club. If you submit today, your membership ends 45 days from today. Miss that window before your next billing date and you pay for another full cycle plus the notice period.

Overview

The number everyone misses with Equinox is 45. That is how many days of advance notice the membership agreement requires. Not 30. Not two weeks. Forty-five days. Submit your cancellation today and expect to pay for roughly six more weeks before the membership fully closes.

TL;DR

  • 45 days written notice is required before your desired cancellation date
  • Cancel online at equinox.com/account or in person at any club
  • Missing the 45-day window before a billing date means one more full billing cycle
  • Freeze option available at $10/month for up to 6 months
  • Corporate office address: 895 Broadway, New York, NY 10003

How to cancel Equinox

Cancel through your online account

Best for: Most members. Generates a confirmation email automatically.

Estimated time: ~5 min

  1. Sign in at equinox.com and go to your Account page. Your membership details, tier, and billing date are visible.
  2. Navigate to the Membership section and look for Cancel or Manage Membership. A cancellation flow or form appears.
  3. Follow the prompts. Confirm your identity if asked. The system shows your 45-day notice period end date before you finalize.
  4. Submit your cancellation request. A confirmation email is sent to your account email address. Save it.

Tip: The online flow will show you exactly when your membership ends based on today's date and the 45-day window. Note that date before you confirm.

Cancel in person at any Equinox club

Best for: Anyone who prefers a physical paper trail or whose online account has an issue

Estimated time: ~15-20 min

  1. Visit any Equinox club during staffed hours. Membership services staff can process cancellations at any location.
  2. Tell the front desk or membership desk that you want to submit a 45-day cancellation notice. They will pull up your account and have you fill out a cancellation form.
  3. Fill out and sign the form. Make sure the date is clearly written. The cancellation date is calculated as 45 days from the date you sign.
  4. Ask for a copy with a staff signature and date. This is your written confirmation. Keep it.

Tip: Equinox staff are trained to offer a membership freeze ($10/month) or a temporary pause before processing a cancellation. If you intend to cancel fully, say so clearly and ask them to proceed.

Frequently asked questions

Why does Equinox require 45 days notice instead of 30?

It is in the membership agreement you signed. This gives Equinox nearly six weeks of continued billing after you decide to leave. Read your agreement for the specific notice requirement, as some contracts or promotions may vary.

Can I cancel Equinox by phone?

Equinox does not have a standard phone cancellation line. Use the online account portal at equinox.com or go in person to any club.

What is the $10/month freeze option?

Equinox offers a temporary membership freeze for $10/month for up to 6 months. Billing pauses at the reduced rate. Your membership remains intact. This is not a cancellation.

Can I cancel at any Equinox or only my home club?

You can submit a cancellation notice at any Equinox location, not just the one you usually visit.

I missed the 45-day window before my billing date. What now?

Your cancellation will still process, but you will be billed for any cycle that starts before the 45-day window closes. Submit now to minimize the overage.

Is there a fee for early cancellation of an annual contract?

It depends on your specific agreement. Some Equinox contracts have early termination fees; others do not. Check the terms you signed or ask your club directly.

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