How to Cancel Bitdefender and Turn Off Auto-Renewal

Updated 2026-05-03 · 3 min read

Bitdefender is one of the more straightforward antivirus subscriptions to cancel. Turn off auto-renewal at central.bitdefender.com. 30-day money-back on most annual plans.

Quick answer

Sign in to central.bitdefender.com, click My Subscriptions, click Manage on your plan, and turn off automatic renewal. For a refund within 30 days of an annual charge, contact support at bitdefender.com/consumer/support/ or call 1-800-291-8169.

Overview

Compared to Norton and McAfee, Bitdefender is relatively easy to cancel. There is no phone maze and the auto-renewal toggle is findable in the account portal. The main thing to know is the 30-day refund window for annual plans, which starts from the renewal or purchase date.

TL;DR

  • Cancel at: central.bitdefender.com > My Subscriptions > Manage > Turn off auto-renewal
  • 30-day money-back on annual plans from bitdefender.com
  • Phone: 1-800-291-8169
  • Live chat: bitdefender.com/consumer/support/
  • Software stays active through end of paid period
  • Less aggressive retention than most antivirus brands

How to cancel Bitdefender

Turn off auto-renewal at central.bitdefender.com

Best for: Everyone. Cleanest path.

Estimated time: ~3-5 min

  1. Go to central.bitdefender.com and sign in. Your account dashboard with active subscriptions loads.
  2. Click My Subscriptions in the left menu. Your active Bitdefender plan is listed with its renewal date.
  3. Click Manage on the relevant subscription. Subscription details and options appear.
  4. Find and click Turn off automatic renewal or Cancel Subscription. A confirmation prompt appears.
  5. Confirm. The subscription shows an end date. Bitdefender sends a confirmation email.

Tip: If you see multiple subscriptions (e.g., a VPN add-on or family plan), check each one for separate auto-renewal settings.

Contact support for a refund

Best for: Recent charges within the 30-day window

Estimated time: ~10-15 min

  1. Go to bitdefender.com/consumer/support/ and start a live chat, or call 1-800-291-8169. An agent connects.
  2. Tell them you want to cancel and request a refund under the 30-day money-back guarantee. Provide your account email. Agent processes the cancellation and initiates the refund.
  3. Ask for a confirmation email and refund timeline. Refunds typically arrive in 5-10 business days.

Frequently asked questions

Does Bitdefender auto-renew automatically?

Yes. Auto-renewal is on by default for all annual subscriptions. Turn it off at central.bitdefender.com to prevent the next annual charge.

How do I get a refund from Bitdefender?

Contact support within 30 days of the charge at bitdefender.com/consumer/support/ or call 1-800-291-8169 and request a refund under the 30-day money-back guarantee.

Will Bitdefender keep protecting my devices after I cancel?

Yes. Protection continues until the end of your paid subscription period. Canceling stops future billing but does not remove the software or end current protection.

Is canceling Bitdefender as hard as canceling Norton?

No. Bitdefender is notably more straightforward. The auto-renewal toggle is accessible in the account portal and support is less aggressive with retention offers.

I have Bitdefender Total Security and Bitdefender VPN. Are those one subscription?

It depends on how you purchased. They may be bundled (one charge) or separate. Check My Subscriptions at central.bitdefender.com to see how many active entries you have.

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