How to Cancel Match.com Subscription

Updated 2026-05-03 · 4 min read

Cancel Match.com through Account Settings > Billing. Cancel before the renewal date to avoid the next charge. Match does not prorate or refund unused months.

Quick answer

Go to match.com, sign in, then Settings > Account Settings > Billing > Change or Cancel Subscription > Cancel My Subscription. Cancel at least 24 hours before your renewal date.

Overview

Match.com is one of the older and more expensive dating platforms. Subscriptions are typically 1, 3, 6, or 12 months, and they auto-renew. The cancellation process is available online, though Match historically required more steps than newer dating apps.

TL;DR

  • Cancel at: match.com > Settings > Account Settings > Billing > Cancel My Subscription
  • Cancel at least 24 hours before your renewal date
  • No refund for unused subscription time
  • Subscription cancels billing but does not delete your profile
  • For Apple/Google-billed subscriptions, cancel through those platforms
  • Match also sells add-ons (Boost, SuperLike). Cancel separately if needed.

How to cancel Match.com

Cancel at match.com

Best for: Users billed directly by Match.com

Estimated time: ~5 min

  1. Go to match.com and sign in. Your Match.com home screen.
  2. Click your profile picture in the top right and select Settings. Account Settings menu.
  3. Click Billing or Subscription. Your current plan and renewal date.
  4. Click Change or Cancel Subscription. Cancellation options.
  5. Select Cancel My Subscription and confirm. A confirmation email is sent. The subscription shows an expiry date.

Tip: Match may present retention offers or pause options before completing the cancel. Look for the "Continue to cancel" or similar text to proceed.

Cancel through Apple (if billed via App Store)

Best for: iOS users who subscribed through the App Store

Estimated time: ~2 min

  1. iPhone Settings > your name > Subscriptions. Find Match and cancel. Subscription set to expire at period end.

Cancel through Google Play

Best for: Android users who subscribed through Google Play

Estimated time: ~2 min

  1. Google Play > Profile > Payments and subscriptions > Subscriptions. Find Match and cancel. Subscription expires at end of current period.

Call Match support

Best for: Users who need help with billing issues

Estimated time: ~15-20 min

  1. Call 1-800-926-2824 and navigate to billing support. A representative answers during business hours.
  2. Request cancellation and ask for confirmation. Cancellation confirmed. Get a confirmation number.

Frequently asked questions

How do I cancel Match.com online?

Sign in at match.com, click your profile icon > Settings > Account Settings > Billing > Change or Cancel Subscription > Cancel My Subscription.

Does Match.com offer refunds?

Match.com does not offer prorated refunds for unused subscription time. Contact support if you believe you were charged in error.

Does canceling my Match subscription delete my profile?

No. Canceling billing stops charges but leaves your profile active. Go to Settings > Account Settings > Deactivate Account to remove your profile.

Does Match.com auto-renew?

Yes. All Match.com plans auto-renew. Cancel before the renewal date to prevent the next charge.

Can I pause my Match subscription instead of canceling?

Match may offer a pause or vacation hold as part of the retention flow. This stops billing temporarily without canceling, which can be useful if you want to return later.

Related guides